Salon Terms and Conditions
Punctuality and Courtesy
Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied.
If it is your first appointment at the salon, I require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.
Please note 24 Hours notice is required for all cancellations, otherwise 100% of the total treatment price will be charged. Cancellations can be made by calling or texting me. You can also message via our facebook page.
Purchase of Retail Products
Beauty products must be paid for in full at time of ordering or purchase.
Gift Vouchers are non-refundable and are valid for 6 months from the purchase date and will not be accepted after the expiry date. Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the salon at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers.
Please note that it is illegal to smoke anywhere in the salon.
Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. I would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.
Please inform me of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.
Please understand that I cannot accommodate children under 18.
Most credit and debit cards are accepted, apple pay or equivalent, cash or bank transfer.
Patch testing is required for clients who have never had eyelash tinting, brow tinting with the salon before.
Please ensure you retrieve all your personal items before leaving the premises as we are not responsible for loss or damage.
Wedding make up bookings
If you would like to book a date for your wedding, you can contact me to book, then secure that date by paying 50% of the makeup fee. This is a non-returnable deposit, which is also paid for the trial makeup. The balance is then due at the time of the makeup trial, assuming you are happy to go ahead. If another trial is needed, then this charged at the time of the trial and is also 50% of the fee.